Q: Help! My glass arrived broken!
A: That's awful! So long as you're reporting this within 48 hours of your item's arrival at your doorstep, we can help you! Please take three pictures of the following:
1. The label on the box
2. The condition of the box/packaging. Any rips? Tears? Visible damage?
3. The best picture you can get of the damage to the item.
Email those to firstname.lastname@example.org and we'll take care of you!
Q: When will you ship my order?
A: All orders placed before 2PM PST (California Time!) will be processed to ship the same day. If you place your order after that time, it's not guaranteed to go out the same day, but will go out the next business day.
Q: Where will this ship from?
A: The same place our glass is made, California!
Q: Where is Renegade Glass made?
A: All our glass is made right here in the USA